Changelog

Stay updated with our latest changes and improvements.

October 30, 2026
No Tricks. All Treats.

Bring your messaging framework into any chat, and see where it shows up. It doesn’t matter what kind of chat you’re in. GetWhys can grab your messaging framework and work with it, whether you’re checking a draft against it, writing something from scratch, or just asking questions about it. When an answer leans on your framework, you’ll see a citation so you know exactly which part it came from.

All your Scratchpad feedback, in one spot. No more clicking between tabs or fiddling with filters to find feedback on your draft. It all lives in a single view, so you can read it top to bottom and get back to writing.

Know which file built your persona, brand voice, or messaging framework. Open any persona, brand voice, or messaging framework and you’ll see the file that was uploaded to create it. Super handy when you’ve got a few versions of a doc floating around and want to know which one GetWhys is actually working from.

Set up SSO yourself, and keep your user list in sync automatically. Your admins can turn on single sign-on (SSO) on their own, no back-and-forth with our team needed. And with SCIM support, when someone gets added to or removed from your company’s directory, the same thing happens in GetWhys. Fewer access tickets, and fewer “hey, can I get a login?” Slack messages.

October 23, 2026
There's No Place Like Home (For Your Additional Data Sources, That Is)

A new home for all your data sources. Click your organization’s data within GetWhys and you’ll land on a new Sources screen. It shows what needs your attention and everything feeding into GetWhys in one place: your BYOD uploads, Gong calls, and Highspot content (if you’ve connected them). You can search, see where each insight came from, and check whether a file is still processing. Uploading moved into a pop-up to free up room for your files, and new filters let you sort by approval status, uploader, and date.

Approval reminders for workspace owners
If you have uploads waiting on approval, workspace owners now get a weekday email listing what’s pending, with links to approve each one in the app. No more files sitting in limbo.


October 16, 2026
Small Updates, Fewer Workarounds, Big Impact

New and improved

  • Longer custom templates. The character limit for custom templates went up from 15,000 to 20,000. Your longer briefs, style guides and multi-part formats now fit in one template, no trimming needed.
  • Highspot SmartPage support. GetWhys can now process Highspot SmartPage templates. If you’ve connected Highspot, your SmartPage content can feed into GetWhys alongside the rest of your synced content. This is rolling out now, and we’re backfilling existing content.

Coming soon

  • See what your integrations bring in. You’ll be able to see exactly which files and content are coming into GetWhys from Gong, Highspot and file uploads. That means you can check what’s informing your answers. We expect this next week.
  • Scratchpad feedback in one place. Refine, content and feedback are getting merged into a single pane, so you won’t have to click through three tabs.
  • Messaging frameworks in Scratchpad. Your messaging framework will show up as a feedback category, so you can check a draft against your messaging as you write.
  • Audit Trail (name TBD). A view that shows why the AI generated something the way it did, so you can trace where a piece of content came from.
October 9, 2026
GetWhys Has Warmed Up to ChatGPT

GetWhys in ChatGPT. We’re officially listed in the OpenAI plugin store, so you can get answers backed by real buyer research without leaving ChatGPT. Connect your account to bring your buyer interviews, personas and messaging into any conversation. Every answer comes with citations that link back to the original source in GetWhys.

October 2, 2026
Fewer Setup Screens. More Actual Writing.

Custom templates in chat. Save your go-to formats as reusable templates, like battlecards, briefs or email sequences. Pick one in chat and GetWhys fills it in with your buyer research, so you get the same structure every time without pasting in instructions again.

Faster Scratchpad start. New scratchpads now open straight to a blank page. You don’t have to name it or pick a persona before you start writing. Just open one and go, and add the details later if you need them.

Highspot integration. Connect Highspot so your enablement content feeds directly into GetWhys. Your decks, one-pagers and sales materials become part of what GetWhys knows. That means your answers and drafts line up with what your sellers already use.

Bring Your Own Data approvals. Admins can now review and approve uploaded content before it goes into your workspace. That way only trusted, up-to-date material shapes your answers, and old or off-message docs stay out. Now available to everyone.