Effective: May 1, 2024
Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect your personal information. This policy applies to all information collected through our software and any related services, sales, marketing, or events.1. Information We CollectWe collect information to provide better services to all our users. The information we gather falls into two categories:
Information You Provide: This includes account setup and management information, such as your name, email address, and payment information. When you interact with our software, we also collect any content you provide that relates to your decision-making processes.
Automatically Collected Information: As you interact with our software, we automatically collect certain information about your device and usage. This includes IP addresses, browser type, language preferences, referring URLs, device information, and usage data.2. How We Use Your Information To Provide and Maintain Our ServiceWe use your information to operate and maintain our software, including managing your account, providing customer support, and troubleshooting.
To Improve Our Service: We analyze usage patterns to enhance the functionality and user experience of our software.
For Communication: We use your information to communicate with you about your account, system updates, or other service-related announcements.
For Security Purposes: We use your information to enhance the security of our services, combat spam, malware, malicious activities, or security risks.3. Sharing of InformationWe do not share or sell your personal information to third parties for their marketing purposes. We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These third parties are prohibited from using your information for any other purpose.
When you visit or log in to our marketing website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout4. Data RetentionWe retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax, or accounting requirements).5. SecurityWe implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no system is completely secure.6. Your Privacy RightsYou have the right to access, correct, update, or request deletion of your personal information. You can also object to the processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information.7. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.8. Contact UsIf you have any questions or concerns about our Privacy Policy, please contact us at: support@getwhys.com.
